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At Athena Healthcare Group, our residents and their loved ones come first. We love to hear from residents, their friends and family about their experience at our homes. 

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Excellent support from all the staff and management for our Mum. Always someone to talk to regarding any concerns. Thank you.

Daughter of Resident, Parklands Lodge, August 2022

Mum enjoyed many happy years at Parklands Lodge. From the moment she arrived, she was made to feel welcome and a part of a community which gave us as a family a great deal of comfort. The range of activities on offer to her was outstanding and she had a fabulous time attending themed parties, outings all over the area, meals out and garden parties. She absolutely loved it and was very happy. Throughout her time at Parklands Lodge she was well cared for and all the staff were caring and friendly, building up good relationships with her and us as a family who were also included in activities and outings if we wanted to attend. Her latter years of nursing care coincided with Covid-19 and although it was difficult to not be able to visit her the staff helped her with FaceTime and we were able to celebrate her 90th birthday in a limited, but meaningful way. There were a large number of staff who were a part of Mum's care but I have to say a particular thanks to those who were with her throughout her stay.

Daughter of Resident, Parklands Lodge, April 2022

I am happy here. The staff are lovely. I have a lovely room.

Resident, Parklands Lodge, April 2022

My Dad moved into Parklands Lodge after spending 8 weeks in hospital. From the very beginning, the manager has been the utmost support to me, and I am very grateful for that. The staff, whether Nursing, Carers, or Receptionists are all a credit to Parklands Lodge. I can’t fault the care my Dad is receiving and I know he is being really well looked after. This gives me huge peace of mind as I don’t live in the UK. Nothing is ever too much trouble either whether I’m calling each day to see how Dad is doing, to speak to him or to arrange visits when I travel over frequently to see Dad. I would highly recommend Parklands Lodge and I thank the team for everything you all do for my lovely Dad.

Daughter of Resident, Parklands Lodge, April 2022

A warm welcome on attending from the staff who were friendly and willing to assist. A nice place that was clean with things going on, just like a normal family home. It was pleasing to see staff who cared and even had the time to talk with us and other residents which reassured me that we had chosen the right place which I have to admit was a real worry initially as there are so many to choose from and thankfully, we trusted a recommendation for Parklands which was the best thing we did. Thank you.

Great Great Niece of Resident, Parklands Lodge, March 2022

I last visited my Godmother at Parklands in February 2022. The staff could not have been more helpful and the place was spotless. My Godmother regards Parklands as her home which shows just how much she values the care she receives. Many thanks to everyone at Parklands for all you do.

Goddaughter of Resident, Parklands Lodge, March 2022

Our Mum, who is 93 and has dementia, moved to Parklands Lodge in early October 2021. We had done our research and viewed other care facilities. We were particularly impressed with Parklands Lodge due to the pleasant modern building, comfortable furnishings and lounge areas. We are now very satisfied with how it has turned out. Mum is safe and happy. She is looked after by dedicated staff and nothing is too much trouble. The food is excellent and the rooms are homely and kept immaculately clean. PPE and visiting is managed exceptionally well and I feel sure that as a visitor I am safe and that the staff and residents are equally safe. Overall I would say without hesitation that Parklands Lodge is a really nice facility, managed very well and staffed with dedicated people who care. Looking forward to the spring and summer when everyone can take advantage of the lovely garden. I am very pleased that we made the decision to use Parklands Lodge. Thank you to all the staff and management.

Son of Resident, Parklands Lodge, March 2022

We are full of praise for the manager and staff at Parklands Lodge. My elderly father was in need of end-of-life nursing care. The manager went beyond the call of duty to carry out an assessment and organise his move into the home while she was on leave. The welcome we got was first class. Staff were extremely friendly, welcoming and cared for my father with love, respect and dignity. Safety of residents and staff is a high priority for the home so testing procedures and the use of PPE for visitors is strictly adhered to and well-managed. We were so grateful to be able to spend the last few days at my father’s bedside. Staff were so caring and thoughtful and we really appreciate the support and love we have received from everyone. The building is modern, spotlessly clean, bright and airy. My husband’s late father spent many happy months as a dementia resident four years ago. We would have no hesitation in recommending Parklands Lodge and the great team that they have. Thank you.

Daughter of Resident, Parklands Lodge, September 2021

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