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At the Athena Healthcare Group, our residents and their loved ones come first. We love to hear from residents, their friends and family about their experience at our homes. 

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My mother went to live at Parklands just before lockdown after spending three months in hospital following a severe stroke, which has left her with significant nursing care needs. This meant that we had very little time (four days) to ensure she was settled before we were no longer able to visit. During those initial four days, it was apparent that Parklands were planning and putting significant, practical and workable policies in place to manage the Coronavirus threat. This along with the warm personal welcome both my Mum and ourselves received under very difficult circumstances gave me confidence that my Mum would be well cared for. The atmosphere in the home appeared caring, relaxed and happy. During the lockdown, Parklands have kept in touch with ourselves with phone calls and Facebook pictures of my Mum. They regularly post pictures on Facebook of the activities that the residents are taking part in, which look engaging and appropriate.

Daughter of Resident

The team at the Lodge has made Dad's transition into care so easy. Their attention to detail is reassuring and I still feel very involved in his life.

Daughter of Resident

I would just like to say to the staff at Parklands Lodge, a very big thank you for taking excellent care of my father. It is especially heartwarming to see photographs and videos of all the activities the residents take part in with the encouragement and participation of the staff. I live on the other side of the world with my family, so it has been wonderful to chat and see my father, and for him to see his granddaughters on a weekly basis via a video link. I also just had a live video tour of the premises, including seeing all the wonderful artworks gathered for the weekly 'Art' event. The lodge is very modern and clean with lovely furniture and views to gardens through large windows. I know my father is being looked after by the best staff, everyone from reception to kitchen and cleaning look like they enjoy working there, and that is reflected in the photographs and videos I see on social media almost daily. Excellent work!

Son of Resident

The staff are very helpful and friendly and nothing is too much trouble. We know mum is being well cared for in a safe environment. It is very reassuring for us, knowing mum is treated with respect and dignity and the staff have her best interests at heart.

Daughter of Resident

My father has been a resident at Parklands for over 4 months and since then, my family are finally starting to sleep better at night. The care he receives is second to none, the staff treat the residents like family, the food is excellent and the manager is a breath of fresh air! It's so hard to make the decision to have to put a family member in a nursing dementia home, but we now know he is in the best place for him and his needs.

Daughter of Resident

First-class all round. If you want peace of mind for wonderful care for a loved one, this is the place, look no further. The staff are, without exception, excellent. The atmosphere is friendly and homely, you really could not ask for more.

Niece of Resident

During Covid, Parklands Lodge management and carers have looked after my mum impeccably. Although it has been upsetting as mum's daughter not to see her for long or be inside her environment, we understand the steps put in place to protect both of us. The manager has shown excellent skills in all aspects of the home, she is very approachable too, she helps with our concerns and solves most problems we have.

Daughter of Resident Reviews

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