We transferred Mum to Parklands in October 2022 from another care home. We wish we had moved her sooner. The difference in Mum has been amazing. She is so much calmer, less anxious, feels safe, has put on weight and her hair has grown back. All the staff have contributed to this change in Mum’s health and we can’t thank them enough. They are a very kind, dedicated team of people who care not only for the residents but for their relatives and friends. Moving a loved one to a care home is an emotionally difficult experience but the staff at Parklands have helped us through the hard times. As for the visits from the Alpacas….fantastic!
Daughter of Resident, June 2023
I visit my uncle regularly at the home. The staff are very warm and welcoming, they are all helpful during my visit and communicate with my uncle in a kind and caring way.
My uncle appears settled in his environment and certainly enjoys his food.
Niece of Resident, Parklands Lodge, February 2023
Our Mum, who is 93 and has dementia, moved to Parklands Lodge in early October 2021. We had done our research and viewed other care facilities. We were particularly impressed with Parklands Lodge due to the pleasant modern building, comfortable furnishings and lounge areas. We are now very satisfied with how it has turned out. Mum is safe and happy. She is looked after by dedicated staff and nothing is too much trouble. The food is excellent and the rooms are homely and kept immaculately clean.
PPE and visiting is managed exceptionally well and I feel sure that as a visitor I am safe and that the staff and residents are equally safe.
Overall I would say without hesitation that Parklands Lodge is a really nice facility, managed very well and staffed with dedicated people who care. Looking forward to the spring and summer when everyone can take advantage of the lovely garden. I am very pleased that we made the decision to use Parklands Lodge. Thank you to all the staff and management.
Son of Resident, Parklands Lodge, March 2022
I last visited my Godmother at Parklands in February 2022. The staff could not have been more helpful and the place was spotless. My Godmother regards Parklands as her home which shows just how much she values the care she receives. Many thanks to everyone at Parklands for all you do.
Goddaughter of Resident, Parklands Lodge, March 2022
A warm welcome on attending from the staff who were friendly and willing to assist. A nice place that was clean with things going on, just like a normal family home. It was pleasing to see staff who cared and even had the time to talk with us and other residents which reassured me that we had chosen the right place which I have to admit was a real worry initially as there are so many to choose from and thankfully, we trusted a recommendation for Parklands which was the best thing we did. Thank you.
Great Great Niece of Resident, Parklands Lodge, March 2022
My Dad moved into Parklands Lodge after spending 8 weeks in hospital. From the very beginning, the manager has been the utmost support to me, and I am very grateful for that. The staff, whether Nursing, Carers, or Receptionists are all a credit to Parklands Lodge. I can’t fault the care my Dad is receiving and I know he is being really well looked after. This gives me huge peace of mind as I don’t live in the UK. Nothing is ever too much trouble either whether I’m calling each day to see how Dad is doing, to speak to him or to arrange visits when I travel over frequently to see Dad.
I would highly recommend Parklands Lodge and I thank the team for everything you all do for my lovely Dad.
Daughter of Resident, Parklands Lodge, April 2022
I am happy here. The staff are lovely. I have a lovely room.
Resident, Parklands Lodge, April 2022
Mum enjoyed many happy years at Parklands Lodge. From the moment she arrived, she was made to feel welcome and a part of a community which gave us as a family a great deal of comfort. The range of activities on offer to her was outstanding and she had a fabulous time attending themed parties, outings all over the area, meals out and garden parties. She absolutely loved it and was very happy. Throughout her time at Parklands Lodge she was well cared for and all the staff were caring and friendly, building up good relationships with her and us as a family who were also included in activities and outings if we wanted to attend. Her latter years of nursing care coincided with Covid-19 and although it was difficult to not be able to visit her the staff helped her with FaceTime and we were able to celebrate her 90th birthday in a limited, but meaningful way. There were a large number of staff who were a part of Mum’s care but I have to say a particular thanks to those who were with her throughout her stay.
Daughter of Resident, Parklands Lodge, April 2022